Terms of Service

These Terms of Service govern your access to Swan Digital HQ websites and services. By using a service or submitting a request, you agree to the terms that apply to that interaction. A separate proposal, order, or service agreement may include additional terms; that agreement controls if it expressly conflicts with these Terms.

Swan Digital HQ provides AI automation, workflow and agent development, lead generation, search and content strategy, Google Business Profile management, website services, social media automation, consulting, and related digital services. The scope, deliverables, timing, and fees for paid work are defined in the applicable service agreement.

You agree to:

• Provide accurate information and keep account and contact information current.
• Have the rights and permissions needed for any content, data, accounts, or access you provide.
• Use the services lawfully and comply with applicable platform policies.
• Review and approve materials and provide requested information within reasonable timeframes.
• Pay fees according to the applicable proposal, order, or service agreement.

Fees, billing intervals, cancellation terms, and any refund terms are stated in the applicable service agreement. Unless expressly promised in writing, Swan Digital HQ does not guarantee particular rankings, traffic, revenue, leads, conversions, platform availability, or other business outcomes. Third-party platforms may change, suspend, or discontinue features outside our control.

Each party retains ownership of materials it owned before the engagement. Ownership and licenses for project deliverables are governed by the applicable service agreement. Each party will use reasonable care to protect confidential information received from the other and will use it only for the relationship or as otherwise authorized.

Swan Digital HQ sends text messages only for the category or categories to which a recipient separately consents. Marketing messages may include special offers, discounts, and service updates. Non-marketing messages may include requested information, appointment or reservation communications, application updates, account updates, customer care, and service notifications.

SMS consent is optional, is not a condition of purchase or form submission, and applies only to Swan Digital HQ. Providing a phone number without selecting an SMS consent choice does not authorize text messages. Message frequency may vary. Message and data rates may apply for messages sent to you and messages you send to us. Contact your wireless provider with questions about your text or data plan.

You can cancel the SMS service at any time. Text STOP to the number that sent the message. After you send STOP, we will send an SMS confirming that you have been unsubscribed, and you will no longer receive messages in that program unless you opt in again. For assistance, reply HELP or contact info@swandigitalhq.com or 1 (984) 254-7421.

Carriers are not liable for delayed or undelivered messages.

For information about how we handle personal information and SMS consent records, read our Privacy Policy.

Either party may terminate services as allowed by the applicable service agreement. Provisions that by their nature should survive termination, including payment obligations, ownership, confidentiality, disclaimers, and liability limitations, will survive.

To the extent permitted by law, services are provided without warranties not expressly stated in a signed agreement. Swan Digital HQ is not responsible for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or business interruption. Any additional limitations are stated in the applicable service agreement. Nothing in these Terms limits rights or liability that cannot legally be limited.

We may update these Terms and will post the revised version here with a new effective date. Changes do not alter a signed service agreement unless that agreement permits them.