Privacy Policy

This Privacy Policy explains how Swan Digital HQ collects, uses, discloses, and protects personal information when you visit swandigitalhq.com, submit a form, communicate with us, or use our services.

Depending on how you interact with us, we may collect:

• Contact information, including your name, email address, phone number, and business information.
• Information you submit in contact, reservation, job application, or service forms.
• Communications and preferences, including your separate marketing and non-marketing SMS consent choices.
• Transaction and service information related to work we perform for you.
• Technical information such as device, browser, IP address, referral, and website usage data.

We use personal information to:

• Respond to requests and provide, maintain, secure, and improve our services.
• Process transactions and send service, account, appointment, and support communications.
• Send marketing communications only when we have the appropriate permission.
• Review job applications and communicate with applicants.
• Analyze site performance, prevent misuse, comply with law, and protect our rights and users.

We may disclose information to service providers that process data on our behalf to support hosting, communications, analytics, payments, customer service, security, and service delivery. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction subject to appropriate protections.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Providing a phone number does not by itself authorize SMS messages. Where SMS choices are offered, marketing and non-marketing consent are separate, optional, and unchecked by default. You may submit a form without consenting to either category, and consent is not a condition of purchase.

We use a consent choice only for the message category selected. Message frequency may vary and message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. You may also contact us using the information below. Opting out of SMS does not prevent communications through other channels when permitted or necessary to fulfill your request.

We may use cookies and similar technologies to operate the site, remember preferences, understand usage, and improve performance. Browser settings can control many cookies, although disabling them may affect site functionality.

We retain information for as long as reasonably necessary for the purposes described here, to document consent and preferences, and to meet legal, accounting, security, or contractual obligations. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage method is completely secure.

Depending on applicable law, you may request access to, correction of, or deletion of personal information, or object to or restrict certain processing. You may withdraw consent where processing relies on consent. To make a request, contact us below. We may need to verify your identity before completing a request.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy. We will post the revised policy here and change the effective date when an update is made.